How to Refer A Family Or Individual

HOW TO REFER

We accept referrals from all agencies and families can also self-refer.

You can request a referral form via our contact page

Referral criteria:

  • The child must be aged 6 to 18yrs
  • The abuse (emotional, physical, financial, psychological or sexual) is severe enough not to be considered normal defiant behaviour.
  • The family must live or the child must attend a school in the London boroughs of Enfield, Haringey and Barnet.
  • DART programme the perpetrator must have left the family home. The family must commit to the 10 week duration of the intervention and must be able to travel to our office.
  • A referral form must be completed with the full consent of the family.
  • The child must be aged 6 to 18yrs
  • The abuse (emotional, physical, financial, psychological or sexual) is severe enough not to be considered normal defiant behaviour.
  • The family must live or the child must attend a school in the London boroughs of Enfield, Haringey and Barnet.
  • DART programme the perpetrator must have left the family home. The family must commit to the 10 week duration of the intervention and must be able to travel to our office.
  • A referral form must be completed with the full consent of the family.

WHAT HAPPENS NEXT?

AFTER A REFERRAL IS RECEIVED

  • Parent will be contacted by telephone to arrange an initial assessment visit.
  • Volunteer will arrange a meeting in a convenient place for the parent.
  • The initial assessment paperwork will be completed and discussed at the team meeting.
  • The best suited volunteers will be allocated to the family. The volunteer will then arrange the home visits/School visits/office visits.
  • The visits will continue on a weekly basis. There is no set time limit as to how long an intervention will take this will depend on the progress made.
  • Volunteers will keep records of all contact made, targets set and actions taken.

THE ROLE OF THE REFERRING AGENCY

  • To nominate a link person in their organisation who can be contacted for information sharing.
  • To advise us of any meetings that may affect the work we carry out with the families.
  • To advise us of any agencies who are still working with the family or have in the past if known.
  • An overview of the parent/child specifically where there may be any risk to our volunteers.
  • Make sure consent is sought from the family according to GDPR regulations.

WHAT YOU CAN EXPECT FROM US

  • Volunteers are fully trained and DBS checked.
  • To keep referrers informed of the progress of clients (with the clients knowledge).
  • To give clients sufficient notice if meetings need to be re-arranged.
  • To be open and honest with clients as to the effectiveness of our intervention and refer onto other support if required.
  • To deal with any issues in a timely and efficient manner.
  • Keep regular appointments with clients at a time and place that is suitable to them.
  • To keep confidentiality of clients unless we are bound to disclose information according to our protection policies
  • To endeavour to attend any meetings regarding our clients.

THE SERVICES WE PROVIDE

  • Solution Focused Intervention
  • Parent Support Groups
  • Signposting to other useful services
  • Positive activities for young people
  • Solution Focused training
  • Solution Focused Parenting Course
  • DART (Domestic Abuse Recovering Together) Programme
  • Positive activities for young people
  • Solution Focused group work in schools
  • Supporting families in official meetings
  • Collaborative working with other agencies involved with the families
  • Practical Support (benefit claims, benefit appeals, housing issues, budgeting, and other benefit claims) This service is only available to our clients
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